Return & Refund Policy

Return & Refund Policy for binkmade

Return Eligibility and Conditions

binkmade accepts return requests within 30 days of your order delivery if all of the following apply:

The item is unused, undamaged, and in its original condition.
The product is returned in its original packaging, including all accessories and tags.
You provide proof of purchase such as your order number or receipt.

Non-Returnable Items

The following products are not eligible for returns at binkmade:

Items that have been used, washed, or damaged by the customer.
Products returned without their original packaging or missing any accessories.

How to Request a Return

To start a return, contact binkmade’s customer service with your order number and the reason for the return. After approval, you will receive detailed return instructions.

Return Shipping Responsibilities

If your return is due to a defect or an error on our part, binkmade will pay the return shipping costs.
Returns initiated for personal reasons, such as changing your mind, require you to cover the return shipping fees.

Refund Process

Once your return arrives and passes inspection, binkmade will communicate the approval or rejection of your refund.

Approved refunds will be credited to your original payment method within 5 to 10 business days. Please allow additional time for your bank or credit card provider to process the refund.